Our Products
What type of products do you provide?
We offer professional, first class, online IT practice exams authored by certified
and experienced industry experts. The online format of our practice exams enables
you to study from anywhere you have access to the Internet.
Do your practice exam questions have explanations so that I can grasp the concepts
of the material?
Our training mode exams provide the most comprehensive explanations available. All
of our questions and answers are derived from the vendors exam requirements and
suggested study resource material.
Are your questions and answers current?
Our subject matter experts (SMEs) are constantly monitoring new exam requirements
posted by all vendors. If an exam requirement changes, we update our database immediately
with the most current content.
How long does it take to access my purchase?
You can access your online purchased product(s) immediately and you have unlimited
access to your practice exams for the duration of your online subscription.
Can I try your online exams before I purchase?
We believe so strongly that our online practice exams are the best in the industry
that we provide free demos of every exam. Check out our home page and click on the
Free Demo link.
Purchasing
I have concerns about online purchases. How secure is your site?
Take comfort in knowing that your payment information is secure with CertCollege.com.
We have applied industry best practice standards in order to keep your payment information
safe and secure.
Through the use of Secure Sockets Layer (SSL) an encryption software program - as
well as other additional encoding methods - we are able to prevent the unauthorized
access of your personal information as it is transmitted for processing.
Payment processing and validation occurs at the time of registration only, and isn’t
retained by our servers or by our company for future use.
What this means is that customer payment information is never stored, retained,
or saved in any way, shape or manner.
Do I receive a receipt?
Yes, at the time of purchase you will be given instant access to your online practice
exams. Your receipt will be available to you at your personal
account profile as soon as you purchase.
Accessing Your Product
How do I access the product after the purchase?
As soon as your purchase is made, you will be automatically directed to your personal
product page. Your products will be available for your use instantly.
If for any reason you have a problem accessing your product(s), contact us at Support@CertCollege.com
How long does it take for you to respond to my emails?
Most emails are answered within 24 hours. All emails are answered within 48 hours.