PRIVACY POLICY - COMMITMENT TO YOUR PRIVACY
This site is owned and operated by ITSM Online Solutions Inc. Your privacy on the
Internet is of the utmost importance to us. At ITSM Online Solutions Inc, we want
to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should
fully understand our policy and the terms and conditions surrounding the capture
and use of that information. This privacy statement discloses what information we
gather and how we use it.
INFORMATION ITSM Online Solutions Inc GATHERS AND TRACKS
ITSM Online Solutions Inc gathers two types of information about users:
- Information that users provide through optional, voluntary submissions. These are
voluntary submissions to receive our electronic newsletters, to participate in our
message boards or forums, to email a friend, and from participation in polls and
surveys:
- Information gathers through aggregated tracking information derived mainly by tallying
page views throughout our sites. This information allows us to better tailor our
content to readers' needs and to help our advertisers and sponsors better understand
the demographics of our audience. Because ITSM Online Solutions Inc derives its
revenue mainly from sponsorships and advertising, providing such aggregated demographic
data is essential to keeping our service free to users. Under no circumstances does
ITSM Online Solutions Inc divulge any information about an individual user to a
third party.
CHILDREN
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA),
we will never knowingly request personally identifiable information from anyone
under the age of 13 without requesting parental consent.
USAGE TRACKING
ITSM Online Solutions Inc tracks user traffic patterns throughout all of our sites.
However, we do not correlate this information with data about individual users.
ITSM Online Solutions Inc does break down overall usage statistics according to
a user's domain name, browser type, and MIME type by reading this information from
the browser string (information contained in every user's browser).
ITSM Online Solutions Inc sometimes tracks and catalogs the search terms that users
enter in our Search function, but this tracking is never associated with individual
users. We use tracking information to determine which areas of our sites users like
and don't like based on traffic to those areas. We do not track what individual
users read, but rather how well each page performs overall. This helps us continue
to build a better service for you.
USE OF INFORMATION
ITSM Online Solutions Inc uses any information voluntarily given by our users to
enhance their experience in our network of sites, whether to provide interactive
or personalized elements on the sites or to better prepare future content based
on the interests of our users.
When we use tracking information to determine which areas of our sites users like
and don't like based on traffic to those areas. We do not track what individual
users read, but rather how well each page performs overall. This helps us continue
to build a better service for you. We track search terms entered in Search function
as one of many measures of what interests our users. But we don't track which terms
a particular user enters.
ITSM Online Solutions Inc creates aggregate reports on user demographics and traffic
patterns for advertisers, sponsors and partners. This allows our advertisers to
advertise more effectively, and allows our users to receive advertisements that
are pertinent to their needs. Because we don't track the usage patterns of individual
users, an advertiser or sponsor will never know that a specific user clicked their
ad. We will not disclose any information about any individual user except to comply
with applicable law or valid legal process or to protect the personal safety of
our users or the public.
SECURITY
ITSM Online Solutions Inc operates secure data networks protected by industry standard
firewall and password protection systems. Our security and privacy policies are
periodically reviewed and enhanced as necessary and only authorized individuals
have access to the information provided by our customers.
YOUR CONSENT
By using this site, you consent to the collection and use of this information by
ITSM Online Solutions Inc. If we decide to change our privacy policy, we will post
those changes on this page so that you are always aware of what information we collect,
how we use it, and under what circumstances we disclose it.